Let me tell you a little story about a friend I have.  This friend is a chef that owns his own restaurant.  Unfortunately he's not a very good chef, and for that reason, his business struggles.  Customers always ask him to improve his product, but he simply replies that those customers need to support his business before he'll make any improvements.

That behavior is not really a surprise.  In fact, it's probably inherited.  The father of this same friend owns a pretty major car manufacturing company.  This company has fallen behind some of the top car manufacturers in recent years, due to the poor quality of the cars.  Yet for some reason, my friend's father refuses to invest money in making better cars, instead saying "I'm not going to make better cars until people start buying these l...

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